Shipping & Returns

Shipping

  • Most confirmed orders are shipped within 2 business days or less. Custom guns will require more time. You will be given a time line once we confirm the order.
  • Ammunition is shipped by UPS, all other items by Canada Post.
  • At this time we only ship within Canada.
  • Once an order is placed any cancellation may be subject to a $25.00 administration fee.
  • Please note that UPS and Canada Post are third party carriers. . Xtreme Gun Shooting Center will not be held responsible for delays in shipping once an order is in transit. In the event that a order is lost, we will process a claim and a refund or replacement item will be sent once the claim is complete. All claims of shortages or damage goods must be made within 2 days of delivery.
  • Packages that go missing in transit will be refunded or replaced once the shipping company (Canada Post or UPS) has completed its investigation and has determined the package to be lost. Investigations take on average 4-7 business days.

Returns, Replacements and Cancellations

  • Returns and exchanges can be made on all products provided they are returned in unused condition.
  • All returns are subject to a 20% restocking fee and less all shipping fees.
  • Returns are subject to an additional $15.00 for transfer fees per item.
  • Any order that is refused at the receivers location will be treated as a return, and the return shipping will not be refunded.
  • Exchanges are subject to a flat $25 charge, less shipping fees.
  • Once an order is placed any cancellation is subject to a $25 administration fee.
  • All returns must be authorized prior to being sent back. We will not accept a return without an RMA number.
  • If you would like to cancel your order after the transfer has already been started there will also be $15.00 transfer fee.